At Tima Luxury Rental, we value the privacy and security of our customers' personal information. This Data Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services. By using our website and services, you agree to the terms outlined in this policy.
1. Collection and Use of Personal Information
1.1 Information You Provide: When you make a booking or inquire about our rental properties, we may collect personal information such as your name, contact details, payment information, and any additional information you voluntarily provide.
1.2 Use of Information: We use the collected information to facilitate your bookings, communicate with you regarding your reservations, provide customer support, and improve our services. We may also use your information to send you promotional offers, newsletters, or other relevant communications unless you opt out of such communications.
1.3 Third-Party Platforms: If you choose to make a booking through a third-party platform, such as an online travel agency or booking website, please refer to their respective privacy policies for information on how your data is collected, used, and shared.
2. Collection and Use of Website Data
2.1 Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect data and improve your browsing experience on our website. These technologies help us gather information about your usage patterns, preferences, and optimize our website's performance.
2.2 Log Files: Like many websites, we collect and store certain information automatically when you visit our website. This information may include your IP address, browser type, device information, referring/exit pages, and clickstream data. We use this information for analytical purposes, to monitor website performance, and to enhance user experience.
3. Data Sharing and Disclosure
3.1 Service Providers: We may engage third-party service providers, such as payment processors, IT support, or customer service providers, to assist with our operations. These providers may have access to your personal information, but only to the extent necessary for them to perform their services. We take reasonable measures to ensure that they handle your data securely and in compliance with applicable data protection laws.
3.2 Legal Compliance and Protection: We may disclose your personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, investigate or prevent fraud, or safeguard the safety of our customers or the public.
4. Data Security and Retention
4.1 Data Security: We implement reasonable physical, technical, and administrative measures to safeguard your personal information against unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is entirely secure.
4.2 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Data Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed for the stated purposes.
5. Updates to the Data Policy
5.1 We may update this Data Policy periodically to reflect changes in our privacy practices or legal requirements. We encourage you to review this policy regularly for the latest information. By continuing to use our website and services after changes have been made, you acknowledge and agree to the updated policy.
6. Contact Us
6.1 If you have any questions, concerns, or requests related to this Data Policy or the handling of your personal information, please contact us at [email protected] We will make reasonable efforts to address your inquiry in a timely and satisfactory manner.
Please note that this Data Policy is intended to provide a general overview of how we handle your personal information and should not be considered a legally binding document. For detailed information about your specific data rights and obligations, please refer to applicable data protection laws in your jurisdiction.